At Konakaashi, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.

Information We Collect

When you interact with our website, we may collect:

• Full name
• Email address
• Mobile number
• Billing and shipping address
• Order details
• Payment information (processed securely by trusted payment partners)
• IP address and browser information
• Device information
• Cookies and website usage data

How We Use Your Information

Your information helps us:

• Process and deliver your orders
• Provide customer support
• Verify transactions and prevent fraud
• Improve our website and services
• Personalize your shopping experience
• Send order confirmations, shipping updates, and important notifications
• Share promotional offers and new arrivals (only if you've opted in)

Payment Security

All online payments are processed through secure third party payment gateways. Konakaashi does not store your complete debit card, credit card or banking credentials on our servers.

Sharing Your Information

We never sell or rent your personal information.

Your information may be shared only with:

• Shipping and logistics partners
• Payment gateway providers
• Technology and website service providers
• Government or legal authorities when required by applicable law

Cookies

We use cookies to:

• Remember your shopping preferences
• Improve website functionality
• Analyze website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings.

Data Security

We use industry standard security measures to protect your information from unauthorized access, alteration, misuse, or disclosure.

Your Rights

You may request to:

• Access your personal information
• Update or correct your details
• Delete your account, where applicable
• Unsubscribe from promotional communications at any time